At Luxury Stay , we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website or use our services.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
- Full name
- Email address
- Phone number
- Billing and payment details
- Reservation and stay details
- Identification information (where required by law)
b. Non-Personal Information
- IP address
- Browser type and device information
- Pages visited and browsing behavior
- Cookies and tracking technologies
2. How We Use Your Information
We use your information to:
- Process reservations and payments
- Communicate booking confirmations and updates
- Provide personalized luxury services
- Improve our website and guest experience
- Comply with legal and regulatory requirements
- Send promotional communications (with your consent)
3. Cookies & Tracking Technologies
Our website uses cookies to enhance user experience, analyze traffic, and personalize content. You may choose to disable cookies through your browser settings, though this may affect website functionality.
4. Information Sharing & Disclosure
We do not sell or rent your personal data. We may share information only with:
- Trusted payment processors
- Service providers involved in booking and guest services
- Legal authorities when required by law
All third parties are required to maintain confidentiality and security.
5. Data Security
We implement industry-standard security measures to protect your personal information, including secure servers, encryption, and restricted access. However, no method of online transmission is 100% secure.
6. Data Retention
We retain personal information only for as long as necessary to fulfill booking, legal, and business purposes.
7. Your Rights
Depending on your location, you may have the right to:
- Access your personal data
- Request correction or deletion
- Withdraw consent for marketing communications
- Request data portability
To exercise your rights, please contact us using the details below.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.
9. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated date.